Retailer+Review

= Introduction:=

= = This first Retailer Review is for the site that I just used to buy my KODAK EasyShare Z812-IS Bridge digital camera. I had found PreferredPhoto.com after doing a Google search for the Kodak Z812-IS and they did have the cheapest price. But then I read the site and it seemed pretty promising so I eventually ordered it from them. It totally cost about $169.00 for the camera and $30.00 for the Overnight shipping I ordered a total of 205.03 after tax.
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** = Body:=

= = I sent out the order on June 27th which was a Friday so they were closed. On their next business day (Saturday) I expected them to process my order but it wasn't. So on Sunday I found that it got processed and it told me to wait. That night I decided to read up on this retailer to find that several people had been disgusted with them. I read a lot of 60 reviews where 54 of them were rated One star out of Five. (You can read for yourself here at [|eOpinions.com].) Some of them stated that they were pushy and rude and tried to sell you things that you didn't need. One person even said that they tried to sell him a Japanese version of a Nikon and said that the American Nikon model with the manuals in English was an extra $40. I got pretty worried about what the company was going to do with me and I almost canceled the order. But something in my gut told me not to.
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On Monday I received an update on the Order Status telling me to call their number to confirm their number. So I called them right away. Most people stated in their reviews that they waited hours to get someone on the phone. Sometimes even having to leave a voicemail that was never returned. However, this was not the case for me. I called, entered the extension and within seconds I was answered.

I gave them the order number but before my order was confirmed he tried to sell me a battery. He Stated that "Well, I don't know if you know this but the battery supplied with the camera only lasts 20 minutes. We do have a rechargeable battery with a rapid charger that lasts for 3 hours and charges in only 2." I told him that I was a professional photographer and that I didn't need anything.

Then he told me about a warranty. He stated "We also have a 1 Year Warranty where if you find anything wrong instead of having to pay for shipping to send it to Kodak you can go to any Kodak Certified Dealer and exchange it for a new one". FYI, THAT"S BULLSHIT. He basically just told me that I can walk into any "Kodak Certified Dealer", give them my broken camera, and get a brand new one.

Well I declined that and he finally confirmed my order but before he hung up he told me two things that caught my attention. First, he told me that the camera could arrive as late as Thursday. Which is bullshit because I paid $30.00 for Overnight shipping and I better get it overnight. Then he told me that the final total was $215.00 but before I could respond he hung up. The total at the website was only $205.00 so I was curious about what the extra $10 was for. But I just never minded it and awaited my delivery. **  === The next day I got an E-mail saying that my camera was shipped yesterday and they gave me a UPS tracking number. So I went to UPS.com and found out that they had my order Ground shipped and it would be here on July 3rd. They took my money for the Overnight shipping and shipped it Ground. So I was PISSED. ===

=Conclusion:=

=Final Verdict:=

=Links:= eOpinions